SHIPPING COSTS
We ship to many countries. You can check whether we ship to your country by consulting the table below.
If your country is not in our list, please let us know and we will give options to best meet your needs. Check the shipping costs and times by country here:
For your security, orders made by new users can only be sent to the billing address of the credit card holder or to a company that we can independently verify.
To prevent delays in processing your order, please make sure that your billing address matches the address your credit card is registered to, and that the cardholder’s name is written as it appears on the card.
Please make sure that you also enter your details correctly, so we can contact you if so required.
WHAT PAYMENT METHODS ARE ACCEPTED?
Your order can be paid for using the following payment methods:
CREDIT CARD
PAYPAL
GOOGLE PAY
APPLE PAY
MBWay
Shipping & Delivery
The accepted credit cards can be found below:
VISA
MASTERCARD
Please note that not all payment methods may be available when you make your purchase.
Please read our shipping policy carefully to understand how we handle shipping and delivery.
When should I expect my order to be shipped?
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
Please be aware that exceptions may apply to the standard processing time. Items will be shipped according to the specific shipping time indicated on each product's page.
During peak seasons or promotional periods, processing times may be slightly longer.
How much do I have to pay for shipping costs?
Shipping rates are calculated based on the destination.
You can view the shipping costs at checkout before completing your purchase.
How long does shipping take?
Delivery times vary depending on your location and the carriers speed.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using directly through the carrier's website.
Does Houseof50 by Bizkaya ship to my country?
Currently, we ship to most regions and countries around the world. If you want to ship to a country that we do not currently service, please contact us.
Should I be aware of any extra charge like customs and duties?
International orders may be subject to customs duties, taxes, and import fees levied by the destination country.
Customers are responsible for paying any customs duties or import fees imposed by their local customs authorities. We are not responsible for delays or additional charges incurred due to customs clearance processes.
UK-customers
Extra taxes upon arrival in the United Kingdom can be explained as a result of Brexit. From 1 January 2021, VAT and customs regulations make a distinction based on the value of goods sent to the United Kingdom.
Customs/import duties may be charged once the parcel enters the UK, which must be paid by the customer. The charge at checkout covers shipping costs from our warehouse to the UK. Import taxes are imposed by UK customs regulations.
Houseof50 by Bizkaya has no control over these charges and cannot provide cost estimates. To avoid surprises, please contact your local customs office for current regulations before ordering.
For more information about customs & Brexit for UK-customers. All details on the changes are available on the British Government website.
What if my shipping address is wrong?
Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues. We are not responsible for lost or undelivered packages due to incorrect or incomplete shipping addresses provided by customers.
Shipping Policy Updates:
We reserve the right to update our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on this page.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us.
Reviews
There are no reviews yet.